Privacy Policy

1. Introduction

Linguinity ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our translation marketplace platform.

We are registered in the United Kingdom and comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Data Controller

Linguinity is the data controller responsible for your personal data. If you have any questions about this Privacy Policy or our data practices, please contact us at:

• Email: privacy@linguinity.io
• Address: [Company Address, United Kingdom]

3. Information We Collect

3.1 Personal Information

We collect the following personal information:

• Name and contact details (email, phone number, address)
• Account credentials (username, password)
• Professional information (language proficiencies, certifications, specializations)
• Payment information (processed securely through third-party payment processors)
• Profile information (bio, avatar, portfolio)

3.2 Usage Data

We automatically collect:

• IP address and browser information
• Pages visited and time spent on our platform
• Search queries and filters used
• Device information and operating system

4. How We Use Your Information

We use your information for the following purposes:

• To provide and maintain our translation marketplace services
• To facilitate connections between clients and translators
• To process payments and manage transactions
• To communicate with you about your account and services
• To improve our platform and user experience
• To comply with legal obligations
• To prevent fraud and ensure platform security

5. Legal Basis for Processing

Under UK GDPR, we process your personal data based on:

• Contract: Processing necessary to perform our contract with you
• Consent: You have given clear consent for specific purposes
• Legitimate Interests: Processing necessary for our legitimate business interests
• Legal Obligation: Processing necessary to comply with the law

6. Data Sharing and Disclosure

We may share your information with:

• Service Providers: Third-party companies that help us operate our platform (hosting, payment processing, analytics)
• Other Users: Your profile information is visible to other users on the platform
• Legal Authorities: When required by law or to protect our rights

We do not sell your personal data to third parties.

7. Your Rights Under UK GDPR

You have the following rights:

• Right to Access: Request copies of your personal data
• Right to Rectification: Request correction of inaccurate data
• Right to Erasure: Request deletion of your personal data
• Right to Restrict Processing: Request limitation of processing
• Right to Data Portability: Request transfer of your data
• Right to Object: Object to processing of your personal data
• Right to Withdraw Consent: Withdraw consent at any time

To exercise these rights, please contact us at privacy@linguinity.io

8. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Account data is retained while your account is active and for a reasonable period thereafter.

9. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

10. International Transfers

Your data may be transferred to and processed in countries outside the UK. We ensure appropriate safeguards are in place to protect your data in accordance with UK GDPR requirements.

11. Cookies

We use cookies and similar tracking technologies. For more information, please see our Cookie Policy.

12. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal data from children.

13. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

14. Complaints

If you have concerns about how we handle your personal data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO):

• Website: ico.org.uk
• Phone: 0303 123 1113

15. Contact Us

If you have any questions about this Privacy Policy, please contact us:

• Email: privacy@linguinity.io
• Address: [Company Address, United Kingdom]